Emblem
Official Source of the
Prime Minister of the
Republic of Kazakhstan
Menu
Emblem
Close button

In 2021, Housing Construction Savings Bank plans to issue mortgage online

Monday, 03 August 2020, 14:10:37

In January 2020, Housing Construction Savings Bank launched a fundamentally new service — video banking. The client can use it to contact the bank manager via video link and get a consultation remotely. Chair of Housing Construction Savings Bank of Kazakhstan JSC Lyazzat Ibragimova said this in an interview with PrimeMinister.kz.

As Ibragimova notes, from the beginning of the state of emergency in Kazakhstan, the Bank faced an important task — to continue providing services online.

“We faced the same problems that all the business of Kazakhstan faced. At the end of March, when it was announced that quarantine measures would be taken, and sanitary doctors in some cities banned our branches from working, we transferred part of the functions to online,” she said.

Video banking, launched in January 2020, became one of the demanded services at this difficult time. Along with the launch of the new service, a new profession appeared — video banker.

“When you make a video call from a website, you actually perform the same operations that you do when you come to a branch. A video banker is sitting opposite you. Within a few minutes, while you introduce yourself, talk, the system takes several photos and biometric identification,” said the chair of the Bank’s board.

For reference: Biometric identification is a technology that allows to recognize a person's identity by means of a face image, fingerprint or voice. The system reduces costs, reduces customer service time, protects against fraudsters, optimizes business processes and increases profits. Such technologies are gradually taking over various areas around the world — in the US, Europe, China, Japan, the countries of the Middle East and Latin America. Today, the introduction of biometric technologies is no longer a fashionable trend and "toys" for startups, but a prerequisite for the development of various sectors of the economy.

After the identification of the person, the bank begins to perform operations. At the moment, several services are available through video banking, such as opening a second deposit, changing the contractual amounts, transferring to other accounts in other banks, online assignment of a deposit, and so on.

In August 2020, a number of other services will become available: full termination, pooling of deposits, online insurance. Moreover, according to Ibragimova, even the opening of the first deposit is planned to be transferred to the online format in the future.

“This will be a completely new online service. You can open this deposit online without visiting a bank branch. We see great prospects in this. This is a serious measure to combat the pandemic, when we do not call a person for direct contact, do not create a congestion inside our branches,” she said.

Meanwhile, the bank's branch system will focus on the process of issuing loans. This is due to the fact that there are many restrictions when issuing loans. For example, you need to invite an appraiser, make a notarization of the transaction, etc. But, as Ibragimova notes, in this matter, the bank is also considering the possibility of switching to the online format, and, possibly, an online mortgage will appear in Kazakhstan next year.

“Now we have prepared a small package of legislative initiatives, we are discussing with the Ministry of Industry and Infrastructure Development, the National Bank. We would like to propose to the Government to amend some laws, which will allow Kazakhstan to create a full-fledged online mortgage, when you can take and issue a loan for your home without leaving your home,” Ibragimova informed.

According to her, now this has already been partially implemented. Pre-qualification is available at the bank. This is when the client signs the application using his electronic digital signature, and the bank, in turn, assesses his solvency according to the data from the First Credit Bureau, the pension fund, and at the end issues a certificate indicating the maximum possible amount to be issued.

“We want to continue this online service up to the registration of the pledge agreement, registration of property rights. Make an uninterrupted cycle where you can get a full mortgage without leaving your home. This is a big task. I think that until the end of the year we will still discuss legislative initiatives. At the beginning of next year, when the Otbasy Bank is opened, we will fully implement it,” said Ibragimova.


News feed
21 January 2021, 19:26
Arman Dzhumabekov appointed Chief of Staff of the Ministry of National Economy
21 January 2021, 19:02
Gabidulla Abdrakhimov appointed vice minister of culture and sports of Kazakhstan
21 January 2021, 18:35
Urken Bisakayev dismissed as vice minister of culture and sports
20 January 2021, 14:13
Prime Minister Askar Mamin visits North Kazakhstan region on a working trip
19 January 2021, 11:02
By the end of 2021, it is planned to vaccinate up to 6 million Kazakhstanis — Ministry of Healthcare
19 January 2021, 10:58
Over 10 thousand police officers and military personnel of National Guard involved in quarantine actions — Yerlan Turgumbayev
19 January 2021, 09:45
Mass vaccination of population to start on Feb. 1 in Kazakhstan
18 January 2021, 21:46
Government session to be held Jan. 19 in Ukimet Uyi
18 January 2021, 20:01
Prime Minister Askar Mamin introduces new ministers of national economy, labor and social protection of the population
15 January 2021, 19:07
President took part in the Plenary Session of the Majilis of the Parliament
15 January 2021, 16:25
President Kassym-Jomart Tokayev signs decree appointing Askar Mamin as Prime Minister of the Republic of Kazakhstan
15 January 2021, 10:04
President Kassym-Jomart Tokayev signs Decree on Government of the Republic of Kazakhstan
12 January 2021, 20:12
American Valmont Industries to launch plant for production of advanced irrigation systems in Kazakhstan
12 January 2021, 14:16
Volume of oil and condensate production in Kazakhstan in 2020 amounted to 85.7 million tons — Nurlan Nogayev
12 January 2021, 13:13
Agro-industrial complex of Kazakhstan in 2020 showed positive dynamics of development
12 January 2021, 13:00
At the end of 2020, state budget revenues plan fulfilled by 102.7% — Yerulan Zhamaubayev
12 January 2021, 11:55
Production of vehicles had positive effect on growth of machine-building industry — Beibut Atamkulov
12 January 2021, 10:51
Income of National Fund at the end of 2020 remained positive — Erbolat Dossaev
12 January 2021, 10:43
In 2020, employment measures covered 1.4 million people, tax breaks were received by 700 thousand entrepreneurs — Ministry of National Economy
12 January 2021, 10:02
In 2020, real sector became the main factor in stability of Kazakhstan’s national economy
11 January 2021, 19:20
Government session to be held Jan. 12 in Ukimet Uyi
11 January 2021, 10:36
Prime Minister Askar Mamin voted in elections of deputies to Majilis from Assembly of the People of Kazakhstan
10 January 2021, 07:46
Prime Minister of Kazakhstan Askar Mamin voted in parliamentary elections
08 January 2021, 15:54
World Bank improved its estimates for economic dynamics of Kazakhstan in 2020
08 January 2021, 14:03
Kazakhstan is developing investment cooperation with the United States through AIFC platform
07 January 2021, 08:08
Prime Minister of Kazakhstan Askar Mamin congratulates Kazakhstanis on Christmas
01 January 2021, 00:10
Prime Minister Askar Mamin congratulates Kazakhstanis on New Year
30 December 2020, 19:54
Yeraly Tugzhanov gets acquainted with production of unique devices for treatment of lung diseases
30 December 2020, 13:47
Fifty schools for 170 thousand places to be built under public-private partnership in Kazakhstan PPP
29 December 2020, 11:49
By 2030, Kazakhstan plans to grow about 270 thousand tons of marketable fish per year – Magzum Mirzagaliyev
29 December 2020, 11:33
Kazakhstan developed draft new General Agreement for 2021-2023 on achievement of Decent Work concept
29 December 2020, 10:00
Government adopts Program for Development of Fishing Industry until 2030
29 December 2020, 09:38
Askar Mamin instructs to ensure effective control over observance of labor rights of citizens
28 December 2020, 22:40
Government session to be held Dec. 29 in Ukimet Uyi
28 December 2020, 14:16
Alikhan Smailov participates in meeting of Council of Eurasian Economic Commission
24 December 2020, 17:37
Prime Minister Askar Mamin chairs meeting of Council on Transition to Green Economy under President of Kazakhstan
24 December 2020, 17:13
Askar Mamin chairs meeting of State Commission for Control over Construction of Nur-Sultan
24 December 2020, 11:31
Yerzhan Kazanbayev appointed vice minister of trade and integration of the Republic of Kazakhstan
24 December 2020, 11:29
Azamat Askaruly relieved as vice minister of trade and integration
23 December 2020, 12:16
Expansion of Makinsk poultry farm to improve food security in Kazakhstan — Askar Mamin
22 December 2020, 18:35
Government considers progress in implementation of Nation's Plan "100 Concrete Steps''
22 December 2020, 18:21
Minister of Defense speaks on military equipment of Armed Forces and service during emergency
22 December 2020, 11:48
Introduction of water-saving irrigation technologies to reduce water consumption and increase yields – Saparkhan Omarov
22 December 2020, 11:16
Ministry of Justice of Kazakhstan: Government’s plan of legislative work for 2020 fully implemented
22 December 2020, 10:21
192 billion tenge to be allocated for digitalization of trunk canals within 5 years — Magzum Mirzagaliyev
22 December 2020, 10:00
Government considers Plan of Legislative Work for 2021
22 December 2020, 09:50
Government considers issues of using water resources
21 December 2020, 16:17
Government session to be held Dec. 22 in Ukimet Uyi
21 December 2020, 13:17
Askar Mamin launches production of Yutong buses in Saran
21 December 2020, 11:09
Production of Sputnik V vaccine begins in Kazakhstan
© 2019 - 2020 Press service of the Prime Minister of the Republic of Kazakhstan.
Developed by SoftDeCo.